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Technology

Welcome to the Sweetwater ISD Technology Page.  We hope you find it useful and full of information soon(it is not at the moment, sorry!)...  Please let us know how we can improve it!  

      Cannot login:

      1. Contact campus office staff/principals to see if they can reset your login
      2. Create a Technology Support Request: https://sweetwater.schoolobjects.com/STSS/
      3. If you cannot login to Eduphoria please dial extension 114.

      Cannot login:

      1. Create a Technology Support Request: https://sweetwater.schoolobjects.com/STSS/
      2. If you cannot or need immediate access please dial extension 114.

      Initial login:

      1. Password will be provided to you upon account creation.
      2. Keyboard or mouse activity will expose the login screen (Ctrl + Alt + Delete for Windows 7).  If a user is currently logged in, you will need to select Other User or Switch User.
      3. You may use firstname.lastname or you email address firstname.lastname@sweetwaterisd.net. 
      4. Setting your computer/network password will or should also set you G-Suite password to the same password. 

      Cannot login or receive a message that you cannot login:

      1. Make a note of the error message.
      2. If it is a laptop, try connecting it to Ethernet (blue cable with tab clip like phone line).  This will ensure it is not an issue with connecting to wireless.
      3. Restart the PC first, even if you just turned it on as it could be waking from sleep or hibernation.  You should see a power option on the login screen that lets you select Restart in the lower right corner.
      4. If it is not an emergency or impacting instruction then create a Technology Support Request here https://sweetwater.schoolobjects.com/STSS/ , you may do this from another device or your phone.  If you cannot login please dial extension 114.

      Initial login:

      1. Will be provided to you upon account creation.
      2. After logging into a PC as yourself, navigating to https://www.google.com or https://mail.google.com should provide you with a prompt to login (upper right corner on google.com).  We would highly encourage you, but only if you are logged into the PC as you, to login to Chrome browser.  This will sync and back up all of your bookmarks, search history, saved form data, and passwords if you choose to use that feature, some sites we discouraged storing passwords as it may cause you more problems that solves.
      3. If you are logging into a Chromebook or Chromebox, the 2nd step is automatic.
      4. If you are logging into an iPad be cautious as to which account you are using in Chrome, you can switch from the menu in upper right.

      Cannot login or receive a message that you cannot login:

      1. Create a Technology Support Request: https://sweetwater.schoolobjects.com/STSS/.  If you cannot login please call extension 114.

       

       

      1. Login to a PC
      2. Press Ctrl + Alt + Delete
      3. Select Change Password

      Complexity Requirements:

      1. Passwords may not contain the user's samAccountName (Account Name) value or entire displayName (Full Name value). Both checks are not case sensitive.
      2. The password contains characters from three of the following categories:
      • Uppercase letters of European languages (A through Z, with diacritic marks, Greek and Cyrillic characters)
      • Lowercase letters of European languages (a through z, sharp-s, with diacritic marks, Greek and Cyrillic characters)
      • Base 10 digits (0 through 9)
      • Non-alphanumeric characters (special characters): (~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/) Currency symbols such as the Euro or British Pound are not counted as special characters for this policy setting.
      • Any Unicode character that is categorized as an alphabetic character but is not uppercase or lowercase. This includes Unicode characters from Asian languages.
    Resources

    Promethean

    1. ClassFlow
    2. ClassFlow Desktop
    3. ClassFlow Student
    4. ActiveInspire
    5. Interactive Whiteboard
    6. Promethean Chromebox
  • Coming soon...

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